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    Privacy Policy

    Your privacy is important to us. This policy outlines how AC Assurance Cooling & Heating handles your information.

    Last updated: March 1, 2026

    Information We Collect

    When you contact us through our website, by phone, or by email, we may collect personal information including your name, phone number, email address, home address, and details about your HVAC service needs. We also collect standard website usage data such as IP addresses, browser type, and pages visited through cookies and analytics tools.

    How We Use Your Information

    We use the information we collect to respond to your service inquiries, schedule appointments, provide HVAC services, send appointment reminders and follow-up communications, process payments and financing applications, and improve our website and services. We do not sell your personal information to third parties.

    Information Sharing

    We may share your information with trusted third-party service providers who assist us in operating our business, including our financing partner Synchrony Financial (only when you apply for financing), payment processors, and website hosting and analytics providers. These parties are obligated to keep your information confidential.

    Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

    Your Rights

    You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications by following the unsubscribe instructions in any email we send.

    Contact Us

    If you have questions about this privacy policy or your personal data, contact us at Jason@acassurancefl.com or Acassurancefl@gmail.com, or call (239) 365-3090.